Automated Call Center

24hr AUTOMATED CALL CENTER
1.800.717.3760 | Us & Canada
1.713.717.1120 | International
Never Wait On Hold Again!

While it is always our goal to answer every call on the first ring, it is not always possible. We understand that time is money and every second that you have an unresolved issue can be frustrating. So because we value your time as well as your business, we've developed a ground breaking call automation system! Music Business Hosting's fully automated call center will not only attempt to route your call to next available Customer Service Representative, it will also allow you to prioritize your call automatically.

Ticket System

World Class Support begins with world class software! Music Business Hosting's ticketing system is fully integrated with our billing and domain name management software. Just log into your Account Manager and click on the support link to submit a trouble ticket. From within the Account Manager, you can view your ticket status and support history as well as create new tickets. Optionally, you can go directly to our help desk by clicking the link below:

Open A Trouble Ticket

Account Manager

The Account Manager gives you total control of your Music Business Hosting products and services. Once you have logged in to your account, you'll be able to monitor and control practically everything related to your account. Manage your passwords, access your control panels, submit payment and cancellation requests all from one easy to use interface. See the brief overview below:

• Manage Multiple Accounts
  You no longer need to spend hours searching for passwords, logging and in out of various accounts and wondering whether or not your payment has been applied to the correct account. Your Music Business Hosting Account Manager allows you to log in once and manage it all.
• Detailed Transaction History
  With just a couple of mouse clicks, you'll be able to review current and past invoices, billing activity, etc.
• Easy Upgrades/Downgrades
  No need to open a support request when you need a little more or less. Ready for a bigger hosting plan? Need to order a new server? Just click on the package that you want to modify and your account is instantly updated. No Hassles! No Waiting!
• Easy Add-ons
  Whether you want to add an SSL certificate or order additional IP's or purchase an MBH widget. The Account Manager makes it easy ... just select the account package, select the add-on, and that's it.
• Control Panel Access
  One click login to your hosting account control panel from right within your billing manager. Awesome!
• Easy Domain Name Management
  Updated your DNS records, view your registry information, access your transfer codes, etc. Available 24 hours/day ... anytime your need it.

Account Manager Log In

Knowledge Base

Take a second to search our knowledge base. Our knowledge base contains user manuals, video tutorials, step-by-step instructions and useful downloads for practically anything associated with Music Business Hosting products and services. Our support team has invested countless hours to ensure that our services are fully documented. Chances are that the answer to your question is already in our knowledge base.

Browse The Knowledge Base